Dear Valued Patient,
It has been my honor to treat you compassionately and safely for the last 25 years.
My staff and I have always followed and will continue to maintain strict adherence to the Standard Universal Precautions set forth by the ADA and the CDC. These include the proper use of gloves, masks, and eye protection, disinfection of treatment and non-treatment areas, the proper use of disposables when possible, and state of the art sterilization of instruments.
For the past 6 weeks our office has remained closed for all elective and non-emergency treatment. However, I have been and continue to provide care to those who need it on an emergency basis.
It is our hope to re-open on June 1, 2020. So, what will be different?
- When Kim confirms your appointment over the phone, she will ask several universally accepted screening questions to increase safety for all of us. Clearly if these questions reveal that you are ill or have been exposed to Covid-19, we will ask you to reschedule.
- We are asking when possible that the patient come alone and wear a mask. Our staff will be taking our temperatures at the start of the day. When you arrive, we will be using a non-contact forehead thermometer to take your temperature.
- In our common areas we will be wiping down counters, doorknobs, chairs etc. multiple times a day with disinfecting wipes. Hand sanitizer will be available at the front desk and, of course, lots of soap and water.
- The CDC and the ADA have recommended a pre-procedure mouth rinse. We will ask you to rinse for 30 seconds with this peroxide rinse, spit, and repeat with an additional 5ml of the rinse. The goal is to reduce any virus particles that might be in the mouth.
- Additionally, our level of Personal Protective Equipment has been enhanced. We will be wearing the most effective masks, disposable/autoclavable gowns and face shields when necessary. Our staff has been trained in the effective use of this equipment to maximize its efficacy and protect both ourselves and our patients.
As we begin to transition to the ‘new normal’ please know that our main goal has not changed. We look forward to treating you in the safest most caring way possible. We are following all current guidelines to prevent the spread of Covid-19 and will evolve should procedure guidelines change.
Until we see you again—stay safe, stay sane, and stay healthy.